View Single Post
Old 03-22-2007, 08:14 PM   #3 (permalink)
John Clark
BBF Moderator
John Clark's Avatar
Join Date: Jun 2005
Model: Z30
OS: 10.2.1.x
PIN: s & needles
Carrier: AT&T
Posts: 34,720
Post Thanks: 6
Thanked 115 Times in 82 Posts

If you do a full restore then you'll have issues with the BES activation. That's what I've run into.

Start with a clean device and just activate it on the BES. All the user's previous info should sync from the server and the BB should end up configured just like the old one was with just about all the data. If there was 3rd party software that won't get sync'd.

There is always the switch device wizard for Desktop Manager. That will transfer everything over and then activate it on the BES.