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ron.pepper@sympatico.ca Offline
Thumbs Must Hurt
 
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Posts: 61
Join Date: Dec 2006
Location: Kirkland, Quebec
Model: 8700R
Carrier: Rogers
Default 03-25-2007, 10:34 PM

Quote:
Originally Posted by d_fisher
I updated BBscreen.bat. Nothing fancy, but easy enough for the worst end-user to figure out. Simply download the attached file (BBscreen.zip) and extract BBscreen.exe from it. A couple sample screenshots are attached as well.

Use BBscreen to capture screenshots for documentation purposes from a live BlackBerry, not a simulator. Give it to your help desk who can send it to end-users to capture screenshots of error messages. Or, put it on a shared network location and have the hlep desk send links to it.


What does BBscreen.exe do to my PC?
  1. BBscreen.exe extracts three files to a temp directory.
    • BBscreen.bat
    • JavaLoader.exe
    • choice.com
  2. BBscreen is launched from the temp directory.
  3. If desired you can enter the device password. This is a time saver if you will be taking multiple screen shots.
  4. A screenshot is captured and saved to the current users desktop. The file name will have the following format: BBscreen-%UserID%-%Picture#%.bmp.
  5. You are prompted to take another screenshot.

    • If Yes, the next file name will be incremented by 1. Goto step 4.
    • If No, BBscreen exits and the temp folder is deleted. Only thing left behind is the self-extracting executable.
Great job I just used it to send to repligo with a problem I am having. They can now see my screen shots as it happened. Well done and thank you!!!


pep8700r