John, I was wondering. When a user performs an E.A. on BBDM within a company firewall for BES, with a unit that has a previous IT Policy from another company, they show up at "initializing". Most of the information is there with IT Policy at a pending field which within 5-10mins shows "failed" on the BES for that particular user. Why doesn't trying to send "Blank" IT Policy clear the previous one out, then "Send" IT Policy for the company its on resolve this?
BTW, the BB Unit was procured under warranty replacement with Cingular by specific internal company contact & Cingular.
PS I was just curious.
Senior help desk administrator (rim_db_admin_sr_helpdesk) Serious Mobile