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Old 04-04-2007, 06:29 PM   #12 (permalink)
Thumbs Must Hurt
Join Date: Mar 2005
Location: Ottawa
Model: 9000
Carrier: Rogers
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Originally Posted by jcalchi
Are there any special settings or provisions required on the Citrix side to allow access?

Our Citrix server is on the same domain as our BES. However, I get an error message saying the server is not available. I have entered the address both as the IP and by the server name. The server's URL is I am entering on the BlackBerry.

Looks to be a very promising package!
The citrix client connects to the citrix server using the BES servers MDS component. So you need to enter the ip or hostname that is resolvable from the BES server. So essentially you should be able to make a connection from the BES to the citrix server on port 1494, and make sure the BES server can ping that address.

Contact our support team at [email address] and they can help you with more detailed information!