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I am out of contract with Cingular so I called them to ask them to unlock my 8700c since I am out of contract and going to be traveling internationally in June. They said "OK!" and I got an e-mail from them a few days later saying my ticket had been resolved.
Me being me, I called to confirm all the details anyway because I never trust them. Sure enough, the ticket had been "resolved" because they said my IMEI number was not on file with them so the phone might already be unlocked. I tested this with a friend's T-Mobile SIM card and the phone said "Invalid SIM" so I am assuming it is, in fact, locked. I called Cingular back and they said again that they do not have my IMEI number on file and therefore do not have my unlock code.
How is this possible? If it IS locked to Cingular I would assume they must have the unlock code, right? What other options do I have? I would really like to get this phone unlocked before I travel to Europe.