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Old 04-13-2007, 10:10 AM   #1 (permalink)
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Default FYI BIS Outage (??)

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Received this from a vendor this morning....

Since late yesterday there has been an outage with BlackBerry BIS (BlackBerry Internet Service). For customers using BIS (usually for access to POP3 or IMAP4 email accounts) the ticket remains open and RIM is working on restoring service. For BES users, this service outage does not affect you.

We believe this outage is affecting BIS service across all carriers.

This e-mail is to inform you of a network problem that MAY affect your Mobile Data Service.

Severity: High

Description of Issue: RIM is experiencing an outage

Location of Issue: All Regions ;All Markets

Start Time: 04-12-2007 5:00 P.M. PST

Symptoms you MAY experience: RIM Blackberry BIS 2.0 customers are unable to send or receive messages.

Estimated time of repair: Unknown