I too had issue with my Verizon 8703e after I installed the zen theme. I posted in this forum to no replies. My issue was I was unable to tether my BB as a modem anymore as well as unable to back up my data thru desktop manager, a reset only temporarily solved both but shortly after reverted back to not working, so I deleted the zen theme, pulled the battery and now I am back in business although I still do have some minor livable quirks with my phone now.