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Old 04-17-2007, 11:33 AM   #1 (permalink)
ColemontHD
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Join Date: Sep 2006
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Default BlackBerry: Send Option Missing

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Hello all!

I have another problem today. I have a user who's BlackBerry is receiving emails, but when she tries to create a new email, she goes to select "Send" and that option is missing.

Now, she is using the following:

BlackBerry 7290
Version 4.1.0.292

I read in a previous thread that sending the service book could fix the problem, but I did that from the BES and it still did not fix the issue.

Here is the actual problem:

1. Go to the email feature

2. Create a new email and enter in all information: To:, Subject, and body.

3. Click the wheel in and find "Send". This is where the problem is, this option is missing.

She has the most recent OS and all updates. Can anyone help?

Last edited by ColemontHD : 04-17-2007 at 11:47 AM.
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