you guys---nj and wishdemon are thinking way too hard re the multiple posts about outages....

blackberries are a foundation....they are like a good old car or a pack of smokes in your pocket. they do what they do well and give you satisfaction (especially when they are trouble free)......

so then the bb dont work no more. it's not a normal thing. and when none are working it's a big deal. our call volume dbled during the period from 9-10. almost half of them were admins or higher ups who just wanted confirmation that they werent to blame for the issue. some were people who had the outage info pasted in front of their own face, but wanted me to confirm it for them. they just wanted to talk. it was like the power outage in ny in the 70's. you work day in and day out and you can always count on a+b=c....

then one day a+b=G and people take a while to get adjusted to the fact that their ptn is just an expensive belt ornament. talking about issues makes it better for some.

*****in about non-existent 'multiple posting' issues must make others feel better too.