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Old 04-19-2007, 11:52 AM   #1 (permalink)
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Join Date: Apr 2007
Model: 8700g
Carrier: T-Mobile UK
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Question BlackBerry Device Software 4.2

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Hi All

I am new to this forum so need some serious hand holding

I have a 8700g on T-Mobile UK and having downloaded and installed the latest version of the Blackberry Desktop Manager v. I thought it would be great to download some ringtones to the device.

However, when I try to do that via Media Manager is complaints with the following error :

"The connected BlackBerry device does not support transferring media files. Verify that the device has BlackBerry Device Software 4.2 or later installed."

So I searched on the T-Mobile web site but all they have for me to download is v. but what I need on the device as far as I can tell from the above error message is v. 4.2 as a minimum to be able to send media files down to my BB.

So, what do I need to do to get my hands on v4.2 that works on my T-Mobile ?

Many thanks in advance for any help.