Originally Posted by jibi

An executive at our company said this morning, in regards to the outage and business notification to our users, that "BlackBerry technology changes the way we do business with one another. When we have a widespread outage such as this one, even those people who don't have BlackBerry devices need to be notified, as it affects the way we work and management styles and practices for everyone."

Yes, I will agree with you that the phone has not been replaced by email, but the entire scope and landscape of how business is run has changed because of data communication services, such as email (and mobile email). Depending on your company, considering either as non-critical non-replacements for traditional communication devices, such as the phone, would be an oversight, imo.

Do I think that BlackBerry is a high priority critical service? At my former company, the largest conferencing provider in the world, I would say 'No' in most cases. At my current company, I would have to say an emphatic 'Yes'.