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WFLDEng611 Offline
Talking BlackBerry Encyclopedia
 
Posts: 216
Join Date: Feb 2006
Location: Chicago, IL
Model: 8830
OS: 4.2.2.196
PIN: 31A4040E
Carrier: Verizon
Default 04-26-2007, 11:17 PM

Quote:
Originally Posted by marksponsler View Post
Hello Anne,
I bought Pocketmac in July of 05 because your company advertised it as able to sync with Daylite. I have yet to get it to work. Your tech support is abysmal. I agree with the previous poster who said Missing Sync is much less expensive than Pocketmac. My advice is to go ahead and pay for something that actually works as advertised.

I have sent my database to your tech support three different times. My last contact, before today, from your tech "Steve Z" was 12/1/06. His only reply was to point out that Daylite now syncs with AddressBook. They have done that for quite awhile. I emailed him back, but I won't expect to hear from him for another 4 months. From his response, I have to gather that you have given up on syncing with Daylite directly. Is that true?

PocketMac 4.0 syncs the Daylite calendar, but contact syncing results in error: [07:13:17.022] An unexpected error has occurred: *** -[NSNull bytes]: selector not recognized [self = 0xa07ba218]

Version 4.02 is out, but I don't see much encouragement to use it out in the forums. Any help you can give would be appreciated.
Mark
Somebody help me out here. You have to pay for MS, PM is FREE when you purchase a BB. Therefore how can MS be less expensive than FREE.

To try and help out a little bit, have you tried repairing your permissions. Second why don't you get on the phone with Cingular and get your problem escalated to tier2 support. When I call Verizon, they hook me up with RIM and they troubleshoot the problem. Another suggestion is to go to Apple's web site and search the discussion boards for help.
   
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