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Old 04-30-2007, 03:42 AM   #1 (permalink)
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Question e-mail delivery delay to devices

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I have the latest BESxpress running with Exchange 2003. Both machines are sat next to each other in our data centre, ping times between the two are always less than 10ms. Each machine is using less than 15% of available resources. The BES infact less than 5%.

Sending an email from the 1 handheld (Pearl) is perfect. Email is sent instantly. However, email sent to the handheld experiences delivery delay of up to 10 minutes. During this time if an email is sent from the handheld then any pending msgs are instantly delivered to the device.

This has me stumped, I've been through the RIM help to no avail.

Any ideas?
Paul Griffiths