gregg - Thanks for the reply. I've uninstalled & re-installed several times with no luck. Un fortunately my laptop only has one USB port. It works fine for everything else. I've tried the connection settings under options on the DT manager many times. It always gives message: Handheld not found. The Windows New Hardware wizard detects the BB & identifies it as a BlackBerry handheld, but when I run the Wizard it says, "The hardware was not installed because the wizard cannot find the necessary software".
BTW - I have now discovered the search button as well. . . I'm learning