I've been able to get BB Connect 4 installed on my Q, but it keeps saying the pin is "pending."

One problem may be with a blackberry plan. According to Sprint, they cannot add a BB plan to the Motorola Q because their system will not allow it (because it isn't a blackberry).

Does anyone have any idea how to resolve this? Will getting a blackberry plan on my account solve the problem? If so, any suggestions for how to do this? Will something else help me?

I've searched and searched and I don't know what else to try.