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Old 06-01-2007, 10:49 AM   #7 (permalink)
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Originally Posted by aidanhammond View Post

I have 10 blackberrys connected to a BES server and all have gone down. I've tried everything from a complete reinstall of the server to installation of service packs with no joy! The blackberrys have not synced for the past two days, and the only communication I can seam to get to work with the blackberry handsets is if I go to a user in blackberry manager, right click, admin tools and resent service book...

Any ideas or pointers as to what I should look for to try and resolve this issue...

Many thanks,


Are all 10 blackberry devices on the same wireless carrier... and have you made sure that your accounting department has paid your wireless bills on time? ;)

Can the devices make/receive phone calls?
Do they have a strong data signal?
Can they PIN eachother?
BES 5.0.3 MR4 :-: Exchange 2007 SP3 RU3