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I received a BlackBerry Curve (8300) yesterday and it came with a BlackBerry User Tools CD. However, when I install the User Tools CD in my Dell Latitude D610 laptop running Windows XP a screen appears that says "Initializing" (together with a blue left to right scrolling bar)
The screen never disappears and the CD does not load any further. Any ideas on how to make the CD load and work properly?
Some applications of note that are running on my laptop:
- Cisco Security Agent V4.5-1