Originally Posted by ntwrkadmn
But...I have a new user that I cannot activate his phone. I turn off the SPAM filter and anti-virus and still nothing. I track the activation file and it never shows up in exchange so something is blocking it. Any ideas?
Are you sure the user has an Enterprise Blackberry Data Plan on the account?
If it's a personal plan, then they'll only get BIS. They need a BES capable data plan. I would call Nextel again to verify.