I am not taking this the wrong way - you are attacking the forum and the moderators because no one could solve YOUR SPECIFIC PROBLEM.
You are so out of line here that it isn't even worth discussing.
Perhaps you should seek out another BlackBerry forum - there are more than one to help you with your unique situation.
No one here is wallowing in pity except you. You are venting your frustrations about your issues with RIM to the people here.
Again, that is the wrong place.
If you have addressed your problems with RIM, then we are done.