It's not as bad as when I bought the LG CU500 or Samsung SYNC -- 3G music phones -- that didn't come with memory cards, software or data cables. But, both phones were $279 full price (if I remember right) so whatever.
So, if this is someone's first phone that uses a memory card, they'll have to buy that and I'd be more peeved if I were that customer than not getting a case or holster. I never used the holsters included with my previous BlackBerry devices anyway.
I've got a skin coming to protect it from scratches. That's all I need. I just throw mine in my pocket.
With my Bold, I'm just an e-mail away.