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Old 06-08-2007, 03:04 AM   #24 (permalink)
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Join Date: Sep 2006
Location: Melbourne
Model: 8800
Carrier: Telstra
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Originally Posted by iamsyu View Post
I reactivated the blackberry. The IT Policy status is ok now. But all the mail and calendar are recieved when the blackberry is activated. After that. blackberry can't recieve any new email and calendar. The last result if forwarded messages in the BES is "failed forwarding message"

Here is the error message in the log file
[30085] (06/08 14:30:01.636):{0x884} {} New mail has arrived, EntryId=3179
[40287] (06/08 14:30:01.667):{0x884} {} Queuing message, RefId=-1805572858, EntryId=3179, Posted=06/08 14:31:00, Delivered=06/08 14:30:00
[30066] (06/08 14:30:01.667):{0x884} Total Msgs Pending 1
[30081] (06/08 14:30:01.698):{0x884} {} Sending message to device, size=782, EntryId=3179, RefId=-1805572858, TransactionId=-966201329, Tag=985
[40279] (06/08 14:30:01.698):{0x884} {} SubmitToRelaySendQ, Tag=985
[40000] (06/08 14:30:01.698):{0x634} [BIPP] Send data, Tag=985
[40000] (06/08 14:30:01.995):{0xFC0} [BIPP] Received status FAILED, Tag=985
[30105] (06/08 14:30:01.995):{0x884} {} Message returned as FAILED - could not be delivered to device, Tag=985, EntryId=3179
[30066] (06/08 14:30:02.027):{0x884} Total Msgs Pending 0
Please contact your service provider and ensure the device's SIM card has BES services applied. It sounds like you have BIS or even no blackberry codes applied.

Last edited by garycutri : 06-08-2007 at 03:09 AM.
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