Wirelessly posted (BlackBerry8100/4.2.0 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/100)

I had this problem. After you put it in, put in the battery and then pull it out when the light stays on red. If it doesn't work, being it back to the customer service place where you bought it, being your phone. And are if they can do it. If not, they should replace it for you