plug it in to a computer. Click yes on the bb. And it maps to a drive on your computer. In theory you could wipe it from that. Otherwise you can use a card reader to do it. Eitherway should work. I just bought one and popped it in and started using. You always loose space. I just recently bought a 320gig hd but only like 303 gigs were usable. Blah! But it's life.
Q10! <- Love the 9000!! It's everything I wanted (minus enough ON BOARD memory)!!
<-9700 ---! more memory! small screen&keypad :( ->