06-18-2007, 10:03 AM
Crimson Tide Moderator
Join Date: Oct 2004
Location: North of the moss line
PIN: t low
Post Thanks: 61
Thanked 253 Times in 184 Posts
Does she have a BlackBerry Data Plan purchased from the carrier? Without such, not possible.
If she does have the Data Plan, then pull the battery to reboot the BB. Sometimes the provisioning of the BB will take a few hours to push the Service Book down that allows the browser.