ok, when this happened to me, it gave me a spinning hourglass for a long time. followed by the 507 fault. so, at the error, what are the exact steps that i should try to fix this? should i try to load on a different computer? also, i read something about using javaloader to do a wipe. is this something i need to be concerned with?

i'm a bb newbie, so this frustrating for me :(