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Old 06-19-2007, 06:01 PM   #13 (permalink)
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Is this possible when you don't know the User Name? We have two corporate BES (4.2 SP3) and ran into this very issue.

An employee had set up a BIS account, then left the company. I had to call Blackberry support and get them to kill it. There was no way for me to access it.

I understand you can controll it via BES IT Policy -

Service Exclusivity Policy Group > Allow Other Message Services > 'False'