I was a TREO user for many years had 2 telephones, CDMA and GSM for international use. Recently I have switched to the all-in-one Crackberry 8830. This is a very impressive device with a few ??? Need help ...

1. I cannot sync items from my device to outlook. Outlook to device is ok. I have tried all options possible, and have also talked with Tech support. They say this is a blackberry software issue. Is anyone else experiencing this problem ?

2. Noise in the background. When in crowded areas, the microphone pick up all the background noise. Is there a work-around ?

3. How do I load software on to the Micro SD card ? There do not seem to be any options available to do this ? How do I view what is installed on the SD card ?

Crackberry newbie.