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Old 06-23-2007, 07:33 AM   #3 (permalink)
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Join Date: Oct 2004
Location: North of the moss line
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Wirelessly posted (8700g: BlackBerry8800/4.2.1 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/102)

If the BlackBerry is not working properly, just take it back.
Normally the sounds don't just quit working, and if the Profiles are set correctly, then you have a problem. It is unlikely (though not impossible) two BlackBerrys would have the exact same odd issue--and that you would get both of them.
Charging your BlackBerry has absolutely nothing to with affecting the OS. Charge your BlackBerry to 100% regardless.