Originally Posted by pmb600
Oh, one other thing of note. He said not to charge the device for more than three hours since it can cause software issues. The first one I did charge for longer because I wasn't aware of this restriction, but the new handset I haven't charged for more than three hours. I called the technical support number for Verizon today but they just said to look at adjusting the sound in the profiles. The profiles only seems to have ringer preferences however.
Thank you for sharing the info about the duration for charging the phone.