Originally Posted by takeshi
Did you actually get into advanced setup? You can also just leave out the password entirely.
Hmm, actually it looks like advanced setup changed for BIS 2.3 or something... IIRC you used to have more control over settings. Now it looks like even with advanced setup it tries to autodetect the account type.
Seems that BIS 2.3 could be the culprit, however, after we did the wrong password trick, he started getting email. Still says IMAP though. I even tried to set his email address on my ATT BIS and got the same result - automatically selected IMAP.
We will see how it goes for a while before we go to RIM for an answer. The account is definitely POP3.
If all else fails, can we enter the IP address instead of the incoming server?