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Old 06-28-2007, 10:07 PM   #12 (permalink)
MooseNYC
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Join Date: Jan 2005
Location: NYC
Model: 9650
OS: 6.0.0.524
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Default Seidio Customer Service

I have to give a good comment about Seidio here.
I previously bought a bunch of stuff for my Pearl from them (about $200 worth) One item happened to be the holster. After not even 3 months of standard use the swivel wore out. I figured that I was S.O.L.
I started reading the following thread: http://www.blackberryforums.com/gene...ry-8300-a.html
And let everyone know that I thought it wasn't worth it.
The next day a Seidio rep replied to my post on the forum and advised me to call their customer service for a warranty return. I did just that I am getting a new unit F.O.C.

Thats what I call "Customer Service"
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