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Old 05-22-2005, 11:23 PM   #1 (permalink)
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Join Date: May 2005
Model: 7230
Carrier: telstra
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Exclamation Allow outgoing call while locked

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I have enabled the following policy on our BES 4.0 (exchange) Server:

Allow Outgoing Call When Locked = TRUE

We have 7230's and 7290's on V4.0 OS. This policy setting adds a new setting to Options -> Security: "Allow outgoing call while locked" which is set to No by default.

Even though the policy allows this, it still has to be enabled on the hadheld before it will work.

Also, the main reason we wanted this option is because our users often use their BB in the car. Having to put in the password to call is somewhat difficult while driving. We were lead to believe by our telco that we could simply press the phone button on top of the handheld device when it is locked, and we could place a call. However, when locked the Phone button does not function. You still need to push in the trackwheel, then you get an option to Place Call.

This is almost as manual as putting in the password. Does anyone know how to make the phone button active while the handset is locked? Is it even possible?