| | Same problem! Roxio Media Manager won't install on BB Desktop manager!!
I want you to know that we are experiencing the EXACT same problem with 3 different PC's running WinXP with all latest updates/SPacks. We install the latest Desktop Manager software from RIM (downloaded via website), and the media manager WILL NOT INSTALL NO MATTER WHAT YOU SELECT IN INSTALLATION OPTIONS.
You can uninstall and reinstall all day, it won't install!! I feel we have a blackberry bug here but they have been UNRESPONSIVE on this problem.
HELLO? BLACKBERRY T-SUPPORT?? Help!!!!
Also- If it's not a bug, I have a theory as to why it won't install the media manager. RIM probably made a deal with Roxio to give them roxio mobile media manager for blackberry FREE to blackberry users, BUT they won't let RIM distribute their media manager via free download on the website, maybe it can only be installed from the CD-ROM that ships with the blackberry?? This would be a huge dis-service to the user community, as I always pitch out those CD-ROMs since the software is always out of date!! Just a theory.
IT Department Manager