| | 8830 won't receive email attachments
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I've set 2 clients up with 8830's, syncing to BB Desktop (latest version).
Issue: Both 8830's will not receive email attachments (no paper clip on envelope). Redirector sends and receives mail normally, but emails that should have attachments are only noted in the email; (1 Attachment) listed at the header, and (file name) listed at the bottom.
I've tried on both to highlight & cursor the attachment text; then click the options button or scroll ball to open menu hoping there would be an option to download or view email, but those option are never available.
The attachment service is installed and running on both as I see it.
Any halp would be very appreciated!
(reposted in correct forum)