Oh thanks, I didn't catch the link at first. So I logged in as my boss and see the email account I had created. No filters are set but it has the default setting of "When no Filters Apply, forward messages to the device." I can also setting the email account settings , (acct, IMAP server etc) in the email setup. I should use IMAP, right. Since you mentioned OWA, do you mean the FQDM of the OWA server?
And about that, we do have SSL / OWA (i think). We have OWA but I have to verify the SSL part or outside world part. No one here has any need for OWA for the most part. We are a trading firm and 95% of the poeple never re-visit email after the market closes. The other 5% checks their email via Outlook over VPN or POP/IMAP. As good as OWA on Exc 2k3 is, no one here would bother with it...very set in their ways.
Anyway, as far as making a connection to BIS, not sure what next. Settings all look good but no messages coming in??