Not to completely revive this old thread...but...I can't help myself...

I find the support for Link2Exchange to be abysmal. Over the last few months, I too have been having BB delivery delays up to 1 hour at a time. Every time I email support, the issue, they say, has been resolved. Without offering me an explanation or hopes that it won't happen again, I just get a "it's fixed now" statement.

I think I will be moving providers soon.