Originally Posted by penguin3107

I know of at least one.


No, it's not. The 8830 was not advertised as having GPS navigation capabilities.

Yes, in fact they discuss the GPS feature in their user's guide. I got a copy of one from their website prior to receiving the 8830 from our corporate IT department. It clearly discusses the GPS functionality. As does the RIM website. RIM and VZN have a contractual arrangement whereby all RIM's sold for VZN have the GPS feature disabled / crippled / call-it-what-you-will.

They don't charge anything for GPS, since it's not available on the 8830 yet.



Here's the advertisement I reference - BlackBerry® 8800 Series Smartphone | GPS & BlackBerry Maps | Multi-Media & Expandable Memory | Voice Dialing & TrackBall.
BTW, the 8800 series includes the 8830. Yes, they do disclaimer at the bottom to "check with your provider for supported services..." but that doesn't change the fact that the 8830 has GPS receiver hardware built into the phone. Period. It's the RIM / VZN agreement that results in the phones going to VZN customers, including corporate customers, with the GPS hardware disabled by means of firmware or software.

Complain about what? You're not being denied anything that you've paid for. You're not being misled. You're not being scammed. You're not being "baited and switched". You have no basis for your complaint.

I disagree based on the above.


Overall, I think you're misunderstanding the issue here.
People are unhappy that they have a device with a GPS receiver in it that is disabled. Those that bought the device with the impression that it was active simply didn't do their homework.
If you disagree with VZW's decision to cripple the GPS... then voice your displeasure by switching to another carrier.