In my case, the BB was brand new from Sprint on the first day of release so I would doubt it had ever been activated before. For whatever reason, however, there is just no selection for Allow under keystroke injection. Tom at mailstreet is out of town until Monday..he will tear back into it when he gets back. Btw..Chris or Paul if you happen to check the boards...if I can get a number for Paul I will call him back...I may have gotten it from his vm and misplaced it.