Originally Posted by darkhorse
Oh well for testing then I guess it could be applicable. However as i mentioned before, I do not think it is possible. You may try downloading the blackberry simulator tools from RIM and use that to test on your laptop.
And when I was referring to the ticketing system, I meant the technicians can also access from both web browser and BB/WAP browser as well
I appreciate the info on the ticketing system, it is exactly what I was looking for. It seems to work well, except for on the pda side, will not stay logged in, keeps giving inactivity error, but other then that, looks good : )