I've experienced good call quality as well. I have had excellent experience with the call centers as well.
Originally Posted by bikedogrun
Sorry if you had an awkward time ... my Sprint experience (approx 6-7 calls in 6 months to Cust Service) has been uniformly excellent as well. Not a single dropped call, every call quite clean as well (was not true with either TMO or AT&T).
The 8830 is a superb device, I am fine with the keyboard ... all-in-all I'm VERY happy.