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Old 06-03-2005, 10:49 AM   #2 (permalink)
jibi
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1 - They are emptying their Deleted Items before the BES does it reconcile scan
2 - They aren't waiting long enough, as the reconcile process only runs once every 20 minutes

Depending on which version of BES you are running (Exchange, Notes, Groupwise), it could be a few more things (atleast I know of an issue for Exchange).
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