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Paul Bowles Offline
Thumbs Must Hurt
 
Posts: 54
Join Date: Jul 2007
Location: Kent, UK
Model: 8100
PIN: N/A
Carrier: O2
Default 08-08-2007, 11:06 AM

Quote:
Originally Posted by deprogrammed View Post
I just received this keyboard, and cannot seem to get any tech support from Freedom. First it thought I had a BES set up (I did not); now it won't connect at all, and the folks at Freedom refuse to respond; to top it off, the hyperlink in the canned acknowledgement didn't work. I have to return it inside my 14-day return window (fast approaching). Who do you talk to at Freedom?
Hi,

As explained we unfortunately had some issues with our server where our support suite is hosted which means it was reinstalled over Monday and Tuesday.

I have tried to call you and left a message and also sent you a PM with instructions on how to resolve the most common connecting problems. If you have any further problems please email me directly at [email address]
   
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