BlackBerry Forums Support Community - View Single Post - Desktop Manager 4.2 on Vista won't install

Bru433 · 08-10-2007, 05:09 PM

There's actually horrible compatibility issues with Vista and Desktop Manager.... or rather any piece of software.
The best you can do for installing on vista is pray. If youre not a religious person then try these steps:
> Change the DTM setup .exe to .zip and extract the contents to a folder
> Run the Desktop Software.msi file for the install
still not working?
> Try disabling all startup items and then install from .msi
> Also Disable User Account Control completely
still not working?
>Try creating a new user profile, logging out and logging in as the new user, then install from .msi
still not working?
> Try clearing the TEMP folders and run Disk Cleanup
still not working?
> Try a Windows Update
still not working!!!!?
> Try installing DTM from the blackberry website (choose RUN instead of Save)
> or try downloading an older 4.x version (even though you should be using 4.2.2 [with or without MM])

08-10-2007, 05:09 PM	#12 (permalink)
Bru433 Thumbs Must Hurt Join Date: Aug 2007 Model: Lots PIN: N/A Carrier: Rogers Posts: 59 Post Thanks: 0 Thanked 0 Times in 0 Posts	There's actually horrible compatibility issues with Vista and Desktop Manager.... or rather any piece of software. The best you can do for installing on vista is pray. If youre not a religious person then try these steps: > Change the DTM setup .exe to .zip and extract the contents to a folder > Run the Desktop Software.msi file for the install still not working? > Try disabling all startup items and then install from .msi > Also Disable User Account Control completely still not working? >Try creating a new user profile, logging out and logging in as the new user, then install from .msi still not working? > Try clearing the TEMP folders and run Disk Cleanup still not working? > Try a Windows Update still not working!!!!? > Try installing DTM from the blackberry website (choose RUN instead of Save) > or try downloading an older 4.x version (even though you should be using 4.2.2 [with or without MM])
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