I'm not surprised. T-Mobile is a great carrier. I was with them for six years. I left for two reasons. First, they don't support the 8830 or 3g here and have no idea when they will. Second, Sprint has good coverage inside my house. With T-Mobile I had to walk into the middle of the street and hold my phone in the air like some crazed cell phone evangelist making an offering to the cellular gods (I'm in a full coverage area.)