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Old 08-17-2007, 07:53 AM   #5 (permalink)
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Join Date: Oct 2005
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That is strange. Instead of just pushing the 'Migrate' button and moving your account to BIS 2 they would rather go through account deletion?

Here is the difference between these two approaches you should be aware of: if they migrate you, your old user name will be preserved. If they delete your account and create new- you might not be able to reclaim your old user name. Chances are slim but it did happen with the person I know.

So, if you really wish to keep your old user name- call customer support again, tell them look for migrate button. If you are OK with possibly changing user name and blackberry email address- let them delete your account.
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