| | Sprint 8830 - Email Reconcile
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For starters - this is my first post and I'm a BB newbie - so take it easy on me.
I just got my first BB - an 8830 with Sprint service. for the most part I really like it, but I'm having a hard time with my email reconcile and my IT department doesn't seem to be able to help me. I've search these forums for a couple of days, and tried several things...still no luck.
My basic issue is this - my emails on the phone don't match my emails on my desktop. When I move or delete stuff out of my inbox (or my spam bayes moves spam) on outlook they still show on my BB. Ideally I would like them to wirelessly reconcile, but I would even be happy if the reconciled after I plugged in.
I use my outlook way more then I use my BB - so I usually just want my BB to reflect what is in outlook.
PLEASE HELP otherwise I might get rid of this blackberry and go back to my Windows Mobile Phone!
Here are my specific settings -
We have BES server (no idea what version), outlook 2003, desktop manager 22.214.171.124, phone software 4.2.123
Desktop Software -
* "redirect incoming messges to your device"
* under folder redirection - I have them all selected
On the phone -
Delete on - "mailbox and handheld"
Wireless Reconcile - on
On Conflicts - "mailbox wins"