Brandy, that issue was reported a few times around here when the 8700 first came out. I recall two common fixes...
1-if you are brave enough, etc., to take the housing off, you might could tighten the four screws holding the unit tight. See disassembly pictures and tools needed at the FAQ site.
2- put a normal thickness business card on top of the battery before you replace the battery cover door.
Last edited by JSanders : 08-19-2007 at 04:42 PM.