I just tried downloading telenav onto my 8700c. It downloaded but then it went into an endless cycle. White screen with spinning hour glass then screen turns off with a red led light on. Then goes into white screen with spinning hour glass. It just does this continual cycle. I am waiting to hear from telenav now, but I am not sure they can help me. I actually tried down loading the software for the only T-Mobile phone that uses a puck. It was not the right phone but I figured maybe it might be the same software, because I have read people using Telenav with my kind of phone. I was looking to perhaps reset the phone at worst, but maybe I could just bring up a normal screen somehow. Any advice how to fix my current problem with out loosing any data and perhaps how to get Telenav on my phone, would be appreciated. Thanks!