Wirelessly posted (Mozilla/2.0 (compatible; MSIE 3.02; Windows CE; PPC; 240x320) BlackBerry8830/4.2.2 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/105)
I have had great experience with Verizon swapping phones out with no hassle whatsoever. If the phone is otherwise clean, bring it in, show it to them and say 'does this keyboard feel right to you?' Odds are the rep will swap the phone without question, particularly since you are within the 1st 30 days. I've been told that within the first 30 they are told to do whatever it takes to make you happy. Best part... You aren't lying, unless you count 'omission' as lying. Lol
[SIGPIC][/SIGPIC]If you can't trust a screaming ghost... who can you trust...