View Single Post
Old 08-21-2007, 02:34 AM   #1 (permalink)
cellhead
Knows Where the Search Button Is
 
Join Date: Jan 2006
Model: 8830
Carrier: Verizon
Posts: 21
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Phone Malfunction - Anyone Else?

Please Login to Remove!

I've started to see a problem with phone call functionality and wonder if others are experiencing this problem as well. Here goes:

I'm speaking on the phone when the device stops sending or receiving. I can't call out; a person calling in goes directly to voice mail. When I try to call the person back (or make any call) by pressing the green button, or trying to call through the address book, the phone will not work. There is no Call Home, Call Work, Call Mobile option listed. No phone call option period. This is not a bad signal/reception issue. I can be at full signal and this problem occurs.

To correct this I have to remove the battery and do a soft reset. Once I reset the phone operates fine...until the problem resurfaces. It happens every week.

OS is v4.2.2.66 (Platform 3.0.0.45)

Time to get a replacement under warranty?
Offline